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Terms and Conditions of Sale

By purchasing products from Chans Dream Investment Limited ("CHANCE", "we", "us", "our") or using this website, the purchaser (the "Customer", "you", "your"), agrees to the following terms and conditions of sale (the "Terms").

  1. Consumer Protection and other legislation:
  2. Business Customers:
  3. Software Warranty:
  4. Limitation of Liability:
  5. Refunds:
  6. Addressing:
  7. Incorrect Bank Account Number:
  8. Prices, Payment and Title:
  9. Pricing errors:

10.  Security: CHANCE uses reasonable endeavours to ensure this website, and any transactions conducted on it, are secure. However you acknowledge that the security of information and payments transmitted via the Internet can never be entirely secure or error free. CHANCE will not be liable for any damages suffered due to failure, delay, interception or manipulation of electronic communications by third parties on any computer programmes (e.g. those used for transmission of viruses).

11.  Special Offers: Special deals and offers on this site are only valid for so long as they are displayed, unless expressly stated otherwise.

12.  Mailing Cash: CHANCE does not recommend that cash be mailed for payment of products. If the Customer does mail cash, CHANCE accepts no responsibility for the theft, loss or otherwise for non-delivery of the mailed cash.

13.  Cancelling Orders: CHANCE reserves the right to cancel orders for any reason or to cancel the purchase agreement after order confirmation, including (without limitation) where CHANCE believes the order to be fraudulent or constitute a mis-use of a promotional or marketing activity or where an error has occurred including but not limited to errors relating to pricing. If we do cancel your order or purchase agreement, we accept no liability for any resulting damages or costs suffered by you, however we will refund the purchase price to you (where it has already been paid).

14.  GST: All prices are GST inclusive unless otherwise stated.

15.  Customs & Duties: For any orders shipped outside of Australia the customer is the importer of record and will be responsible for all customs import duties and sales tax charges. These charges vary in each country and are outside of CHANCE's control. Contact your local customs office for more information on what import duties or sales taxes may be imposed.

16.  Site Access: CHANCE hereby grants you permission to access, view and download the content appearing on this site, for your personal, non-commercial use only. You agree not to use any device, method or software to interfere with the proper functioning of this site. Without the express written permission of CHANCE, you may not use any device, method or software including, but not limited to: spiders, robots, avatars, agents, data mining, gathering or extraction tools and attempts to probe, scan or test or breach security and authentication measures.

17.  Copyright & Trademarks: You agree that the content you access, view or download on this site and the software used to create it, remains the property of Chans Dream Investment Limited or its Licensors as defined by New Zealand and International Intellectual Property Laws, including but not limited to Copyright and Trademark laws. You agree not to modify or alter such content in any way, or make it available to any third parties.

18.  Stock Availability: In order to provide the greatest range of products, you understand that CHANCE does not stock all products listed on this site in a single warehouse. All items sold via the CHANCE website are subject to availability and CHANCE reserves the right not to accept or cancel any order for products that are out of stock. Product availability information is provided by a number of third party suppliers. CHANCE works with these third-parties to ensure this information is as accurate as possible however some errors and omissions are expected. Goods delivered may differ to the product images presented on this site.

19.  Cash Rewards: Cash Rewards can only be used as discounts on future orders and cannot be converted into a cash payment from CHANCE to the Customer or be used to purchase gift vouchers.

20.  Gift Voucher and CHANCE Credit Expiry: Gift vouchers and CHANCE Credits are valid for two years from the time they are issued, after which the voucher and credit will expire. Any credit remaining after the expiry of the gift voucher or CHANCE Credit is non-refundable.

21.  Delivery Estimates: CHANCE makes every effort practical to ensure that delivery timeframes given are accurate. However the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforeseen events. By placing an order, you agree not to hold CHANCE liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.

22.  Communications: By creating an account with CHANCE you consent to receiving electronic communications from CHANCE. These communications will include: account status updates, order status updates, promotional and marketing materials, and other information relating to the service. Your personal details will not be made available to any third party. For more information please see our Privacy Policy.

23.  Notice of Copyright Infringement: CHANCE respects the copyrights of others. If you feel that data is used in CHANCE’s product catalogue in a manner that constitutes an infringement of your copyright under applicable copyright legislation, please Contact Us

Please include the following details:

  • Identification of the copyrighted work that has allegedly been infringed upon and that you wish to have removed. Please include a web address (URL);
  • A statement that the complaining party believes that infringement of the complaining party\'s copyright has occurred and the reasons for such belief;
  • A statement that you are the copyright holder or authorised to act on their behalf; and
  • Contact details including an email address where the complaining party may be contacted.

24.  Linked Sites: This site may contain links to other websites operated by third parties. CHANCE is not liable for those sites or any content or information such sites contain.



CHANCE would like to welcome you to this website, we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

The information on this website is provided "as is" and for general information only. CHANCE has provided this information for the benefit of users in good faith and with reasonable care. However, errors and omissions in this website and the information on it may occur from time to time and CHANCE does not guarantee that the website will always operate or be error free.

Accordingly, to the maximum extent permitted by law, CHANCE does not accept any liability for the use of or inability to use this site, or for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.